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Tel: 01628 784315
Mon-Fri 9am-5:30pm

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CONTACT US

Before you contact us, have you checked our frequently asked questions page? You may find that we already have an answer to your query.

If we haven't answered your question though, please contact us by filling in the form below and we will endeavour to get back to you within 4 working hours. Our opening hours are Monday to Friday, 9am to 5:30pm.

If your query is about an existing order or product, please supply the Order Reference or Product Code if known.

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Public Sector

If you are a school, college, or university, or are NHS, Local or National Government, Police or Ministry of Defence and you want to pay by invoice we can set up a Public Sector Trading Account for you. Just Click Here to find out more.

Big Discounts

Prices on this website are heavily discounted and are highly competitive with thousands of products being cheaper than many of the larger outlets!

Delivery Charges

DESTINATION	PRICE
Mainland UK & Northern Ireland (inc Isle of Wight)	FREE if order value is at or above £41.67 (ex vat)	£4.99 (ex vat) if order value is below £41.67 (ex vat)
Highlands & Islands of Scotland, Isles of Scilly	£7.70 (ex vat)
Shetland Islands and the Hebrides	£9.99 (ex vat)
Channel Islands	£21.50 (no vat)
Isle of Man	£21.50 (ex vat)

Delivery is made to the ground floor unless you specify a floor level in your delivery address.

Occasionally a large or very heavy item will require a delivery surcharge to be made (for example large fire safes). If this is the case, we will contact you and give you the opportunity to cancel your order if you do not wish to pay this additional charge.

We can only supply to the United Kingdon of Great Britain and Northern Ireland. We do not deliver to the rest of Europe, the USA, the Middle East etc

Method

Most items to Mainland UK addresses are delivered by Courier which will be Fedex, UPS or DPD. We do not use Royal Mail services. Some bulky or irregular items such as furniture, firesafes, white goods etc will be delivered by specialist carriers and non Mainland UK or Scottish Highlands destinations may use other carriers.

Most items will be delivered Next Working day but destinations in Northern Ireland, the Highlands & Islands of Scotland, Isle of Man, Channel Islands and Isles of Scilly may take 1-3 working days. Bulky or irregular items such as furniture, firesafes, white goods etc can also take 1-3 days. All timescales are subjected to the item being in stock. Some specially made items like some furniture will take much longer.

Working days are Monday to Friday but not public holidays. We do not deliver on a Saturday, Sunday or public holiday. Delivery hours will normally be between 8am and 6pm.

All Deliveries will require a signature and cannot be just "left" somewhere. Consider using a workplace or neighbour's address when placing your order.

You must contact us in writing (email or contact us form) within 2 working days from receiving your order for any shortages or damages.

For more information about Delivery please refer to our Terms & Conditions and the Frequently Asked Questions pages.