COOKIE POLICY

About cookies

Cookies are small files which are stored on your computer by your browser and are used by most websites to track which pages you visit and to personalise your website experience.

Cookies on our website

We use cookies on our website in the following way:

1. We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics uses 4 cookies named __utma, __utmb, __utmc, __utmz.
These cookies enable Google to determine whether you are a returning visitor to this website, and to track the pages that you visit during your session.

2. We use a session cookie. This is an essential cookie used to operate essential functionality such as your shopping basket content. It does not contain any personal information and is automatically deleted when you close your browser.

3. Ironically we now have to use a cookie named cc_cookie_accept which simply tells your browser not to display a pop-up message about cookies as you have already indicated acceptance of cookies!. Thank you EU bureaucrats.

4. We use godaddy.com to handle our SSL secure page certificates and to show their shield badge they set a cookie.

5. We use addthis.com to show the like buttons on the item page which uses a cookie.

Blocking cookies

Most browsers allow you to refuse to accept cookies in their menu system.
In Internet Explorer select "Tools", "Internet Options", "Privacy" and adjust the slider.
In Firefox select "Tools", "Options", "Privacy" and untick "accept cookies from sites".
In Chrome select the "Wrench Icon", "Settings", "Show advanced settings" and select the "Block sites from setting any data" option.
Blocking cookies may have a negative impact upon the usability of many websites.

Deleting cookies

You may delete cookies already stored on your computer.
In Internet Explorer you have to manually delete your coookies.
In Firefox select "Tools", "Options", "Privacy", "Show Cookies", "Remove All Cookies".
In Chrome select the "Wrench Icon", "Settings", "Show advanced settings", "All cookies and site data...", "Remove All".
Deleting cookies may have a negative impact on the usability of many websites.

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Fedex / UPS Delivery

Public Sector

If you are a school, college, or university, or are NHS, Local or National Government, Police or Ministry of Defence and you want to pay by invoice we can set up a Public Sector Trading Account for you. Just Click Here to find out more.

Big Discounts

Prices on this website are heavily discounted and are highly competitive with thousands of products being cheaper than many of the larger outlets!

Free delivery on orders totalling £41.67 (ex vat) or over

Delivery Charges

DESTINATION PRICE
Mainland UK & Northern Ireland (inc Isle of Wight) FREE if order value is at or above £41.67 (ex vat) £4.99 (ex vat) if order value is below £41.67 (ex vat)
Highlands & Islands of Scotland, Isles of Scilly £7.70 (ex vat)
Shetland Islands and the Hebrides £9.99 (ex vat)
Channel Islands £21.50 (no vat)
Isle of Man £21.50 (ex vat)

Delivery is made to the ground floor unless you specify a floor level in your delivery address.

Occasionally a large or very heavy item will require a delivery surcharge to be made (for example large fire safes). If this is the case, we will contact you and give you the opportunity to cancel your order if you do not wish to pay this additional charge.

We can only supply to the United Kingdon of Great Britain and Northern Ireland. We do not deliver to the rest of Europe, the USA, the Middle East etc

Method

Most items to Mainland UK addresses are delivered by Courier which will be Fedex, UPS or DPD. We do not use Royal Mail services. Some bulky or irregular items such as furniture, firesafes, white goods etc will be delivered by specialist carriers and non Mainland UK or Scottish Highlands destinations may use other carriers.

Most items will be delivered Next Working day but destinations in Northern Ireland, the Highlands & Islands of Scotland, Isle of Man, Channel Islands and Isles of Scilly may take 1-3 working days. Bulky or irregular items such as furniture, firesafes, white goods etc can also take 1-3 days. All timescales are subjected to the item being in stock. Some specially made items like some furniture will take much longer.

Working days are Monday to Friday but not public holidays. We do not deliver on a Saturday, Sunday or public holiday. Delivery hours will normally be between 8am and 6pm.

All Deliveries will require a signature and cannot be just "left" somewhere. Consider using a workplace or neighbour's address when placing your order.

You must contact us in writing (email or contact us form) within 2 working days from receiving your order for any shortages or damages.

For more information about Delivery please refer to our Terms & Conditions and the Frequently Asked Questions pages.