TESTIMONIALS

Some of what our customers have kindly said...

"Excellent personal customer service, will continue to use your services. Best, S"

"Thank you so much! Very impressed with the speed of your reply!! Kind regards DT-S"

"thank you for my order of carpet mati am very satersfied with both order and delivery. Regards jc"

"Thank you for the very speedy service. The guillotine was delivered the next day! Marvellous!! Regards J"

"Thank you for the great service - the delivery arrived this morning. Kind regards, A"

"Many thanks for my recent order, and also the extremely prompt delivery. Keep up the good work. MT"

"Hello. I just wanted to tell you how wonderful your service is! I will save your details and come back for air dusters the next time we run out. Kind regards, I"

"Thanks for keeping us informed through all of this and we will definitely do business with you again. Best Regards SC"

"Thank you for your email. My purchase arrived on time and I was delighted with it - as was the recipient as I bought it for a 21st birthday present. kind regards CMC"

"Just to confirm that the 15 boxes have arrived (yesterday it seems I was out of the office). Thank you so much once again I really appreciate your understanding and cooperation on this matter, and will be recommending your service to others. Kind regards, P"

"As a first customer with your company, I wish to applaud the company for its promptness in processing and delivering my order. I'm very impressed with the prices on offer also. Will definitely be returning. Regards. J"

"Fantastic service. The pens arrived yesterday. Many thanks. M"

"Thank you for getting back to us again. I passed on your thanks to M. I will keep an eye out for the fedex man over next few days. Thank you for all your help it's good to find a company with decent customer service! Regards S"

"I left a message with J to say that my husband is happy to accept the blue blotting paper, so no further action is required. I also wanted to thank you for taking the trouble to check your stock to see if white was still available, and to let you that the other items have now arrived and are as ordered. Thank you very much for you help and good service. MH"

"Cardiff, 16th March 2013, 30-3 :-)"

"I thought I ordered this pretty late in the afternoon - and it was on my doorstep first thing the next morning. Wonderful service, many thanks! Kind regards, G"

"Thank you very much. Top customer service - rarely seen these days. I"

"Arrived this morning great service ... Thanks BD"

"Thanks for the VAT invoice. Also thanks for quick and efficient service and delivery. Kind Regards, S"

"Thank you very much for your prompt and efficient reply. You have provided the sort of service which makes a customer confident to return in the future! I look forward to receiving my purchase and appreciate your kind gesture regarding the fine line pens. Regards, S"

"Dear Sir/Madam, I have been much impressed by the speedy dispatch, I have received the following day despite my late order. Thank you very much I have truly appreciated it. Best regards, A"

"Delivery has already arrived - fantastic! Many thanks G"

"Thanks for your email at least we know the card(s) are OK!!! Thanks for your help sorting everything out. We will look forward to receiving the order in due course. Best regards RQ"

"Thank you for all your help. I understand now that this problem does not come from you and your service has been great in trying to resolve it. Kind Regards D"

"Many thanks for another efficient delivery. Yours sincerely, JL"

"Thank you for you quick response. Thank you, also, for your solution. It's nice to know that good customer service can still be found. I look forward to using your company again in the future. PH"

"I received the remaining discs today. I just wanted to thank you for your perseverance and for keeping me informed with the progress of the order. Much appreciated, MB"

"Delivery arrived safely first thing this morning. I’m very impressed with your excellent service – thank you! Regards S"

"Great service thank you. JW"

"Just want to thank you for superb service! Ordered Sunday afternoon, delivered Tuesday morning. I will certainly be using you again and recommending you to my friends and colleagues. JR"

"Terrific, thanks for getting in touch and the details. Looking forward to the bigger unit and thanks so much for the excellent customer care. Definitely won me over from Amazon! G"

"Thanks for resolving this issue so promptly, this demonstrates excellent Customer Service. LR"

"I just wanted to comment on your very competitive cost. Please don't change it as I will definitely be ordering more from you in the near future. Top service ! A"

"Wanted to order but my secretary is on leave and has the security password for the company credit card! When she gets back to me I intend to order tomorrow. Many thanks for following up- good customer service. Regards ID"

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Fedex / UPS Delivery

Public Sector

If you are a school, college, or university, or are NHS, Local or National Government, Police or Ministry of Defence and you want to pay by invoice we can set up a Public Sector Trading Account for you. Just Click Here to find out more.

Big Discounts

Prices on this website are heavily discounted and are highly competitive with thousands of products being cheaper than many of the larger outlets!

Free delivery on orders totalling £41.67 (ex vat) or over

Delivery Charges

DESTINATION PRICE
Mainland UK & Northern Ireland (inc Isle of Wight) FREE if order value is at or above £41.67 (ex vat) £4.99 (ex vat) if order value is below £41.67 (ex vat)
Highlands & Islands of Scotland, Isles of Scilly £7.70 (ex vat)
Shetland Islands and the Hebrides £9.99 (ex vat)
Channel Islands £21.50 (no vat)
Isle of Man £21.50 (ex vat)

Delivery is made to the ground floor unless you specify a floor level in your delivery address.

Occasionally a large or very heavy item will require a delivery surcharge to be made (for example large fire safes). If this is the case, we will contact you and give you the opportunity to cancel your order if you do not wish to pay this additional charge.

We can only supply to the United Kingdon of Great Britain and Northern Ireland. We do not deliver to the rest of Europe, the USA, the Middle East etc

Method

Most items to Mainland UK addresses are delivered by Courier which will be Fedex, UPS or DPD. We do not use Royal Mail services. Some bulky or irregular items such as furniture, firesafes, white goods etc will be delivered by specialist carriers and non Mainland UK or Scottish Highlands destinations may use other carriers.

Most items will be delivered Next Working day but destinations in Northern Ireland, the Highlands & Islands of Scotland, Isle of Man, Channel Islands and Isles of Scilly may take 1-3 working days. Bulky or irregular items such as furniture, firesafes, white goods etc can also take 1-3 days. All timescales are subjected to the item being in stock. Some specially made items like some furniture will take much longer.

Working days are Monday to Friday but not public holidays. We do not deliver on a Saturday, Sunday or public holiday. Delivery hours will normally be between 8am and 6pm.

All Deliveries will require a signature and cannot be just "left" somewhere. Consider using a workplace or neighbour's address when placing your order.

You must contact us in writing (email or contact us form) within 2 working days from receiving your order for any shortages or damages.

For more information about Delivery please refer to our Terms & Conditions and the Frequently Asked Questions pages.